FOR CUSTOMER SUPPORT TEAMS
Bring AI answers, your support team, and ticket follow-up into one customer service platform. Help customers on your website or mobile app, with the earlier exchange available at every step.
Request Free Trial14 days free · No credit card requiredA customer asks where to find an invoice. AI explains the usual steps, but one invoice is missing. An agent needs to investigate. SentroDesk connects that progression: a routine answer, a human conversation, and a ticket for the work that remains.
Connect your website or web platform with the widget, or your mobile app with the SDK.
Explore Widget & SDK Setup
See how AI answers, agent replies, and ticket follow-up work together around one customer request.
Begin with a question covered by your support content. Review the AI answer and its source to see whether it gives the customer a useful starting point. An agent remains part of the workflow when the request needs more help.
An agent reads the earlier question and answer, takes ownership, and continues in the same thread. Available customer details and conversation history help the agent choose the next reply.
Create a linked ticket when the work cannot be completed in the conversation. Track its status, priority, notes, and activity, with the earlier messages available when the team prepares follow-up.
Explore each capability and the plans that include it.
YOUR NEXT STEP
Start with Essential to explore AI Chatbot, Live Chat, and Tickets with a question your team already handles.
Our team emails your trial account details within 60 minutes of your request.