SentroDesk
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SENTRODESK PRICING

The right support tools.A clear price.

AI answers, human support, and service quality—connected in one platform. Choose the tools your team needs, with fixed per-user pricing and no hidden fees or additional charges.

Essential & Growth: 14 days free · No credit card required

Monthly billing selected. Rates are per user per month, billed monthly.

Choose your billingAll prices in USD
Connected customer support

Essential

Connect AI answers, your agents, and the work that follows.

$19per user / month

$19 per user, billed monthly

Try Essential Get a Demo
14 days free · No credit card requiredAccount details emailed within 60 minutes.

Essential includes

  • AI Chatbot
  • Live Chat
  • Tickets

Website widget & mobile SDK

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Guidance and customer insight

Growth

Give your team shared guidance and a clearer customer perspective.

$29per user / month

$29 per user, billed monthly

Try Growth Get a Demo
14 days free · No credit card requiredAccount details emailed within 60 minutes.

Everything in Essential, plus

  • Knowledge Base
  • Sentiment Analysis

Website widget & mobile SDK

Compare all features
Complete support and quality review

Enterprise

Bring the full platform and automated quality review together.

$49per user / month

$49 per user, billed monthly

Get a Demo
Request a demo to arrange your Enterprise evaluation

Everything in Growth, plus

  • AutoQA

Website widget & mobile SDK

Compare all features
Widget & SDK in every plan Annual plans paid for 12 months upfront No hidden fees or additional charges
Compare all plan features
WHAT COMES WITH YOUR PLAN

See exactly what
each plan includes.

Each plan builds on the one before it.
Widget and SDK integration is available across the plans.

SentroDesk features by plan
What your team needsEssentialGrowthEnterprise
The six core offerings
AI ChatbotIncludedIncludedIncluded
Live ChatIncludedIncludedIncluded
TicketsIncludedIncludedIncluded
Sentiment AnalysisNot includedIncludedIncluded
AutoQANot includedNot includedIncluded
Knowledge BaseNot includedIncludedIncluded
Connect to your product
Website & web platform widgetIncludedIncludedIncluded
Mobile app SDKIncludedIncludedIncluded
Trial access14 days · No credit card required14 days · No credit card requiredArrange with our team
PricingFixed per userFixed per userFixed per user
Billing and setup details

All three plans have fixed per-user prices. Annual billing is paid for 12 months upfront. A trial request does not collect payment or authorize a charge. Our team provides widget and SDK setup details for your account.

PRICING QUESTIONS

Pricing questions,
answered.

Which features come with each plan?

Essential includes AI Chatbot, Live Chat, and Tickets. Growth adds Knowledge Base and Sentiment Analysis. Enterprise adds AutoQA. Widget and SDK integration is available across the plans.

Are there any hidden fees or additional charges?

No. All three plans have fixed per-user prices with no hidden fees or additional charges. Your total depends on the plan, billing period, and number of users you choose.

Do I need a credit card for the trial?

No. Request an Essential or Growth trial and receive account details by email within 60 minutes. Your 14-day trial begins when your account details arrive. No card or payment information is collected. For Enterprise, request a demo to arrange your evaluation.

How does annual billing work?

Annual plans are paid for 12 months upfront. Essential costs $180 per user per year, equivalent to $15 per month. Growth costs $288 per user per year, equivalent to $24 per month. Enterprise costs $468 per user per year, equivalent to $39 per month. All prices are in USD.

Can I pay monthly?

Yes. Essential costs $19 per user per month. Growth costs $29 per user per month. Enterprise costs $49 per user per month. All three plans have fixed pricing with no hidden fees or additional charges.

Which plan should I choose?

Start with the work your team needs to do. Essential covers routine AI answers, agent conversations in Live Chat, and ticket follow-up. Growth adds shared Knowledge Base collections and customer sentiment insights. Choose Enterprise when your support leaders also need AutoQA for automated conversation quality review. You can request a demo of any plan before deciding.

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