PLAN YOUR DEPLOYMENT
Plan your SentroDesk deployment with the details your organization needs. Discuss customer data, support content, access, and AI processing before introducing the platform to customers.
Discuss Deployment RequirementsDEPLOYMENT QUESTIONS
Map the information your team will handle in chats and tickets. Identify the support content AI will use and the website or app you want to connect. Bring your hosting, retention, deletion, access, and AI processing requirements to our team for confirmation.
Map the information customers and agents may include in chats and tickets. Use that picture to discuss your organization’s data-handling requirements with our team before production use. Keep the review specific to your intended support workflow.
Decide which product guides, policies, and FAQs should inform AI answers. Review who will prepare and maintain that content. If you choose Growth or Enterprise, include your shared Knowledge Base collections and publishing requirements in the discussion.
Identify the website, web platform, or mobile app you want to connect. Confirm the widget or SDK setup details for that environment, who will implement them, and how your team will test the customer and agent experience before rollout.
Bring your requirements for hosting, retention, deletion, access, and AI processing to the discussion. Request the available details your organization needs to review. This page outlines the questions to ask; it does not replace confirmation of your deployment requirements.
Share your requirements for hosting, retention, deletion, access, and AI processing. Confirm the available details with our team before using live customer data.
YOUR NEXT STEP
Share the data and setup questions your team needs answered before introducing SentroDesk to customers.
Share your question and contact details. Our team will follow up by email.